We do hope that you are happy with your purchase.

However, should you feel it necessary to return an item, we aim to make the return process as simple as possible.

Please note that in order to process a refund, the product must be returned in its original, unopened condition. The seal on the packaging must not be broken. Refunds will not be issued if the seal has been tampered with or broken.

We must be notified of damaged or faulty goods within 14 days of delivery.

 

You can reach us by email via ryan@diamonde-gin.com.

We will refund you using the method of payment used to make the purchase.

Goods must be returned unopened, sealed and in the original packaging.

Diamonde Gin will refund accepted returns within 30 days of you notifying us about the return.

The postage of the return is the responsibility of the purchaser.

Liability for loss or damage during transit of goods being returned is the responsibility of the purchaser.

Please note that none of this affects your statutory rights.